After an install or an upgrade of Windows Live OneCare, the antivirus and spyware component may not start properly. Users are shown a red action item entitled: “Urgent, Contact Help Center - OneCare virus and spyware protection encountered a problem and cannot start”.
This tool will attempt to repair the virus and spyware protection component of OneCare on this computer.
You MUST save this file to your computer and then run it. Do NOT select ‘Run’ from the download dialogue.